Business Info:

Busschers Septic Tank & Excavating Service, Inc.

Office Hours:           Monday – Friday 7am to 5pm
Pumping Service:    24Hrs

Address:                 11305 E Lakewood Blvd
.                              Holland, MI 49424

Phone:                    616-392-9653

Fax:                        616-392-9661

Website:                 www.teambusschers.com

Email:                     septic@teambusschers.com

We are West Michigan’s Leading Septic Tank System Installer. We do site work for a lot of local builders. We have been in business for over 60 Years and have been located in Holland the entire time. If you have any Excavating, Foundation Drainage, Waterproofing, Sewer/Water, or Septic related questions, Please Contact Us!

During the course of our 60 years in business, we have acquired many other businesses. We would just keep the phone numbers we acquired and paid many separate phone bills per month. VorTech Communications offered to take all of these numbers, incorporate them all together, and give us one bill each month. The other great thing about this was it saved us $200.00 a month!
–Ross @ Busschers

When we began working with the team at Busscher’s, they were looking to combine and reduce their phone bills. The business had acquired several other businesses in the past, but kept the same phone provider that each business had been using. We came in and talked to them about how the business was run, and discovered that most of the daily activity was directed through a central location with several teams out on the road.

We set up a call center for Busscher’s that allowed callers to be placed on hold if all the lines were busy. While the customer was on hold, they were able to listen to customized hold music with a message thanking them for their patience and assuring them that someone would be with them as soon as possible. With this new system, business exploded for the Busscher team.

In the end, we were able to save the Busscher team over $200 every month, and allowed them to pay just one bill instead of four.